Customer Service Officer
Full time @Don Quester Consulting posted 3 years ago in Customer Service & Support Shortlist Email JobJob Detail
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Job ID 16452
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Career Level Mid-Level
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Experience Fresh
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Qualifications Bachelor’s Degree (BSC)
Job Description
Requirements
- A Female Applicant with a minimum of HND and at least 1 year work experience in similar position.
- Ability to utilize computer technology is important
Job Competencies:
- Ability to establish, develop and maintain positive business and customer relationships at all times.
- Ability to welcome customers warmly in person or via telephone and acknowledge complaints and enquiries and resolve them promptly
- Ability to gather customer information, take payment information and other pertinent information and reconcile accounts at the close of business.
- Ability to manage and process orders and requests alongside keeping records of customer interactions, transactions, comments, and complaints.
- Ability to communicate and coordinate with colleagues as necessary.
- Ability to ensure customer satisfaction, provide professional customer support and provide feedback on the efficiency of the customer service process.
- Other assigned duties.
