Head, Consumer & Merchandising (Fintech)

Full time @Contec Global Infotech Limited posted 3 years ago

Job Description

Responsibilities

  • Ensure all new business/product to be deployed have a well-thought-out service design, documented and operationalized. All stakeholders are well informed.
  • Monitor transaction trends to identify uptime patterns and engage internal stakeholders to fix any channel uptime challenges to optimize and reduce service failures.
  • The merchant/partner total experience during go-to-market / deployment should be well planned and seamless.
  • Achieving first time success.

Requirements

  • Candidates should possess a Bachelor’s Degree / HND qualification
  • This position is a senior management role and could require traveling outside the country to some African Countries.
  • Fintech Candidates of 10 years and above from levels of GM and above are preferred.

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