Business Development Officer
@International Health Management Services (IHMS) posted 3 months ago in Insurance Shortlist Email JobJob Detail
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Job ID 36234
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Career Level Mid-Level
Job Description
HRD Solutions is a consulting, strategy formulation and execution, financial services, human resource management, and capacity development. Our management team has over 40 years of practice experience.Job Objective and Summary
Develops and implements strategies to ensure onboarding of new customers and maintain excellent day-to-day relationships to achieve organizational goals.
The principal objective of the role is client relationship management, business development, client acquisition, market analysis, risk monitoring and mitigation.
Responsibilities
Initiates and develops relationships with MSMEs and others for business growth.
Manages information flow between client and the company
Monitors and reports on the performance of all loans, schemes and investments managed for the company against monthly/quarterly/annual plans.
Responsible for achieving business development targets for a segment of the market
Stays abreast of recent market trends, identifies market opportunities and develops customer relevant propositions that drive key measures such as market share, revenue, profit and brand health.
Works with management in developing timely solutions for client requirements.
Conducts business reviews with clients on periodic basis.
Contacts and follows-up on prospects for new opportunities.
Addresses customer issues/concerns in accurate and timely manner.
Provides business advice and consultancy to clients in an effective manner.
Maintains strong knowledge of company’s products, pricing, policies etc., so as to educate clients on benefits
Identifies present and future business development opportunities with new and existing clients.
Maintains security and confidentiality of client information.
Key Performance Indicators
Contribution to company’s’ PBT
Non-Performing Loan Ratio
Volume of new loans disbursed to clients
Number of new clients onboarded/disbursed to
Total number of clients disbursed to within the year
Number of jobs created
Gender Empowerment (percentage of total MSMEs impacted that are female-owned)
Youth Empowerment (percentage of total MSMEs impacted that are owned by Youth – aged 40 years and below)
Number of errors detected on the Activity Reports to Management
Promptness in submitting acceptable monthly report
Rate of non-compliance with operational guidelines observed by auditors/verifiers
Number of complaints from clients
Number of administrative lapses observed
Quality of reports produced.
Qualifications
An OND, HND, Bachelor’s Degree with up to 2 years’ experience working with an MFB on Lagos Island.
Competencies:
Good working knowledge of financial procedures and applications
Understanding of lending practice and related policy issues, their implications and applications
Knowledge of credit administration, operations and management
Knowledge of risk management.
Technical Competencies:
Meeting Facilitation skills
Application of P/C productivity tools such as Microsoft Word, Excel, PowerPoint etc.
Excellent written and oral communications Skills
Excellent organisational and Coordination skills
Expertise in credit administration/ supervision
Excellent analytical skills
Expertise in credit analysis and appraisal
Expertise in loans administration / account management.
Behavioural competencies:
Teamwork
Motivation
Results Orientation
Interpersonal relationship Ability
Action planning
Creativity/Innovation
Responsiveness
Excellent Administrative ability.
Benefits
Salary: N120,000 Monthly.
HMO
Pension.