Product Manager at DRO Health
@Assets Microfinace Bank posted 2 years agoJob Description
DRO Health is a telehealth platform that makes healthcare easy, fast and affordable!We are looking for a product manager to join our growing startup and contribute to leading and improving DRO Health’s product line.
You will work alongside our healthcare professionals, engineers and designers to develop and improve our core product offering. This role is huge in terms of scope, level of responsibility, and impact. You will directly drive the development of a product used by thousands of users to improve the impact on millions of people.
You will need to demonstrate high levels of empathy to identify the articulated and unarticulated needs of patients, doctors, healthcare practitioners, and more. This is much harder than it sounds! Once these needs have been identified, you will need to develop the specification for a solution and turn this into a reality by leading a team of designers and engineers. You will be the mastermind of the product with full ownership and responsibility for the end result. To do this you will need to have high attention to detail, and a big passion for improving healthcare outcomes.
Key responsibilities
Gain a deep understanding of customer experience, identify and fill product gaps and generate new ideas that grow market share, improve customer experience and drive growth
Create buy-in for the product vision both internally and with key external partners
Providing clear ownership for and visibility of the resolution of all project risks and issues
Collect, manage and maintain traceability of requirements from all stakeholders across product releases
Performing quality assurance controls on features
Work closely with engineering teams to deliver with quick time-to-market and optimal resources
Deliver clear improvements to the user experience across all products, in collaboration with the Engineering, UX & CX teams
Represent the voice of the customer in senior-level management meetings
Conducting research to identify customer needs and market gaps
Experience and skills required
Have at least 2 years of experience as a product manager
Experience with healthcare products or in a healthcare company is a big plus
Good communication skills along with the ability to effectively collaborate with cross-functional teams
Use of product management software such as Jira, Figma, and ClickUp
Use prioritisation frameworks such as RICE
You must intuitively know what being “10x better” looks like
You need to be a self-starter who can demonstrate working independently and taking full ownership of projects
An understanding of both UX and UI, with the ability to talk expertly about both when challenged
Ability to empathise with healthcare stakeholders, identify needs and translate into a design concept
Track record of delivering results in collaboration with cross-functional teams
Recognises the power in saying ‘I don’t know’
Work environment
The selected applicant will work in a supportive environment. The company encourages a culture of individual uniqueness and strengths, and achieving success in designated roles is recognized. You will be supported throughout your career with an emphasis on career development and access to resources to improve productivity at DRO Health.
Salary
Salary is highly competitive and based on experience and skills.
Benefits
50% off all DRO Health services for family and friends
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