Full time @Proten in Marketing, Advertising and PR Email Job

Job Detail

  • Job ID 6881
  • Career Level Mid-Level
  • Experience 2 Years
  • Qualifications Bachelor’s Degree (BSC)

Job Description

Job Description

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions.
  • Build sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.

Job Requirements

  • Minimum of OND/HND/BSC. qualification .
  • Minimum of 2 years experience in similar role.
  • Previous experience in Telesales.
  • Strong phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.

Basic pay- N50,000
Performance pay – N20,000

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