Job Description
Roles and Responsibilities
- To operate in an ISP core-network, includes multiple vendors to serve LTE-4G / enterprise customers.
- To analyze / troubleshoot core network by evaluating network performance issues including availability, utilization, throughput and latency.
- Maintains network performance by performing network monitoring and analysis, and performance tuning.
- Troubleshooting network problems; escalating problems to vendor for faster resolution.
- Expert level troubleshooting for malfunctions of network hardware, links, routing, customer related issues to maintain operational availability of core network and customers.
- Respond quickly to issues affecting the network environment to maintain high availability and uptime.
- Provides analysis and root cause diagnosis for any network / customer related issue to the involve parties and to maintain SLA.
- Willing to work in extended or shift timings and readily available for an 24*7 on-call support for any reported issue.
- Expert level understanding of Cisco and Huawei switches and routers, LAN, WAN, IP sub-netting, VLAN, VPN, VRRP, BGP, OSPF, MPLS, ASA Firewalls, switching and routing.
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