Job ID 21530
Career Level Mid-Level
Experience 2 Years
Qualifications General Certificate of Education Advanced Level
We are looking for a senior product manager to join our growing startup and contribute towards leading and improving DRO Health’s product line.
You will work alongside our healthcare professionals, engineers and designers to develop and improve our core product offering. This role is huge in terms of scope, level of responsibility, and impact. You will be directly driving the development of a product used by thousands of users to improve impact for millions of people.
You will need to demonstrate high levels of empathy to identify articulated and unarticulated needs of patients, doctors, healthcare practitioners, and more. This is much harder than it sounds! Once these needs have been identified, you will need to develop the specification for a solution, and turn this into a reality by leading a team of designers and engineers. You will be the mastermind of the product with full ownership and responsibility of the end result. To do this you will need to have a high attention to detail, and a big passion for improving healthcare outcomes.
Lead the planning and prioritisation of features and improvements to achieve short and long term business goals, as well as increased customer satisfaction
Understanding the commercial context and balancing competing priorities across the entire product roadmap
Maintaining and prioritising the overall product roadmap, and evangelising agile methodologies to make sure the team can build the product to tight deadlines
Taking full ownership of the outcome. Sharing the success with the team and learning from mistakes
Helping to market the solution, increasing engagement and NPS metrics
Becoming a domain expert across all areas of DRO Health’s product. Speaking at conferences to healthcare and industry stakeholders, as well as internally educating DRO Health’s partnership and engagement teams on the use of the product.
Deliver clear improvements to the user experience across all products, in collaboration with the Engineering, UX & CX teams.
Conducting research to identify customer needs and market gaps
Experience and skills required
At least 4 years of Product Management experience in a B2B/B2C SaaS business
Good communication skills along with the ability to effectively collaborate with cross functional teams
Use of product management software such as Jira, Figma, and Clickup
Experience with healthcare products is a plus
Use prioritisation frameworks such as RICE
You must intuitively know what being “10x better” looks like
You need to be a self-starter who can demonstrate working independently and taking full ownership of projects
An understanding of both UX and UI, with the ability to talk expertly about both when challenged
Ability to empathise with healthcare stakeholders, identify needs and translate into a design concept
Track record of delivering results in collaboration with cross-functional teams
Recognizes the power in saying ‘I don’t know’
The selected applicant will work in a supporting environment. The company encourages a culture of individual uniqueness and strengths, and achieving successes in designated roles are recognized. You will be supported throughout your career with emphasis on career development and access to resources to improve productivity at DRO Health.
50% off all DRO Health services for family and friends