Job ID 21474
Career Level Mid-Level
Experience 2 Years
Qualifications Bachelor’s Degree (BSC)
ELECCIÓN TAKEOUT is a new restaurant that just opened up in August of this year (2022). We are looking to hire competent and highly skilled workers to fit in the various available positions.We are looking to hire a Restaurant Manager for our new restaurant which opened up late this year. The Manager will be responsible for the day-to-day activities and putting us on the map as a recognized food vendor within Nigeria, by thinking up and executing ideas that drives in sales.
Taking care of the business aspect of the restaurant.
Training and supervising allotted staff.
Ensure food safety measures are always adhered to. This includes sanitary regulations set by the State and National governments.
Scheduling workforce to ensure the restaurant always has enough bandwidth to accommodate customers.
Taking ownership of budgets to maximize profits without compromising on quality.
Addressing customer feedback and complaints.
Preparing efficiency reports that will throw light on the age-old questions of “what is good, what is bad, and what can be better” aspects of the business
Ability to manage staff, including staff scheduling, payroll management, complaint resolutions, and dispute dissuasion.
Establish SOPs in his/her own capacities to ensure maximized output without compromising quality.
Host daily catch-ups to ensure no stone is left unturned from the start of the day to end of day operations.
Generating efficiency and attrition reports.
Ensuring costing is controlled to ensure maximized profits.
Handling customer complaints and discussing them with the concerned department to ensure conflict resolution
Taking complete ownership of day-to-day operations, which includes generating ideas that will drive in customers, place us on the map as a leading food vendor, and make workers comfortable.
Create weekly schedules to ensure maximized workforce attendance.
Generate daily, weekly, and monthly reports to display anomalies, highlight issues, and monitor efficiency in terms of safety protocols, attendance, sanitary precautions, and sales.
Create strategies to maximize sales, profits, and workforce development.
Coordinating between the staffs to ensure smooth operations.
Greet walk-in customers, handle reservations, and offer advice in terms of menu.
Manage inventory and hold weekly/monthly stock audits to ensure timely re-stocking.
Manage licensing and comply with legal requirements levied, if any
Must be based in Abuja.
Experience in the relevant field as a restaurant manager.
Strong communication skills.
Hands-on knowledge of Microsoft office and workforce management software like CRM, if applicable.
Marketing and people management skills.
Charming personality, goal-achievement oriented a knack for producing desirable results.
Adaptability and flexibility.